Refund policy

Returns

1. Free return and refund in 14 days after receiving products.

2. Items must be returned in the original package.

3. Tea and gift cards are not returnable. 

4. Please contact us with your purchase information to obtain return or refund information.

Refunds

1.  Refunds will be issued within 7 days upon receiving the returned items.

2. Refunds will be send to the original payment method or store credits.

Exclusions of Return and Refund

1. Tea

2. Sales items

3. Gift cards

Shipping

1. The buyer is responsible for the shipping cost of returning the items.

2. Please us shipping method with tracking number and provide us with the tracking information.

Sale items (if applicable)